FAQ

Please note: If you're new here, I encourage you to use the Online Consultation service in the Basic section. All services are provided online via the Zoom video conferencing app. Download the app here:

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Questions About Divination Services:

1. What is divination, and what methods do you offer?
   By definition, divination refers to practices aimed at predicting the future using special tools and techniques, as well as interpreting their meanings. In my work with various divination systems, I offer Tarot card readings, Norse runes (Elder Futhark), witch runes, and radiesthesia (pendulums and dowsing rods).
    

2. How should I prepare for a Tarot (or other divination) session?
   The most important aspect of preparation is mental clarity and awareness. Therefore, I recommend that clients be in a state of full sobriety (no intoxicating or psychoactive substances in the system). For the best results, ensure you are in a calm environment (free of distractions) to focus fully on the session. Additionally, it’s best to be well-rested and emotionally balanced.
    

3. Are divination results 100% certain?
   No! Divination is not an infallible oracle—it serves as a guidepost or hint on your path toward your goals. Energy is constantly in flux, and what may seem certain today might surprise you tomorrow.
    

4. How long does a session take, and what is the cost?
   The duration and price of each session are individual. All details regarding session length and pricing are available on the informational pages for each specific practice.
    

5. Can I ask health-related questions?
   No! Being a divination practitioner does not place me above those who have spent years studying and practicing medicine. I am not (and likely never will be) a doctor, so health-related concerns should always be directed to medical professionals.
    

6. How often can I use divination services?
   There’s no one-size-fits-all answer. It depends on how quickly energy shifts in your life. For some, changes happen rapidly; for others, they unfold gradually. Many practitioners in divination and ritual work suggest waiting about 6 months between sessions, though this is not a strict rule. Trust your intuition—if you feel the need for another reading sooner, follow that guidance.
   
    

Questions About Ritual Services:

1. What are magical rituals, and how can they help me?
   Magical rituals are a form of energy, matter, and sometimes time manipulation. However, magic is not a cure-all solution. Ritualists can help overcome obstacles, resolve issues, boost confidence, cleanse chaotic energy, or strengthen spiritual protection—but success also depends on your own actions and mindset.
    

2. Can rituals be dangerous?
   Yes! Ritual work involves interference with the spiritual realm through specific tools, actions, and the practitioner’s skills. Therefore, rituals should only be performed by experienced individuals who understand the potential consequences, can mitigate risks, and fully inform the client of any dangers. Every action has a reaction—both in the physical and spiritual worlds.
    

3. What’s the difference between white and black magic?
   Contrary to popular belief, I hold that there is no such division as "white" or "black" magic. Magic is one. It can be creative or destructive—just like nature, which is the greatest inspiration for magical practices.
    

4. How much does a ritual cost?
   Each ritual is priced individually, depending on its type and complexity.
    

5. Do I need special preparation before a ritual?
   Safety is the top priority in ritual work! Preparation methods vary and are tailored to both the client and the specific ritual. There’s no universal answer, which is why I offer consultation sessions—I highly recommend booking one before any divination or ritual service.
    

6. How will I know if the ritual worked?
   This is one of the most challenging (and common) questions. Magic is not an exact science—there’s no equation, theory, or experiment to confirm results. Some experience drastic changes, others notice subtle shifts. Trust the process and have faith. Remember: Ritualists are not miracle workers. I can’t snap my fingers and make you rich or successful overnight. But I can help clear your path or guide you toward your goals. Magic exists within all of us—we just need to learn how to use it.
    

Booking, Cancellation, and Refund Questions:

1. Can I cancel a booking and request a refund?
   Cancellations are possible up to 24 hours before the scheduled session. A 75% refund will be issued (25% is withheld as a processing fee).
    

2. How long does a refund take?
   5–7 business days.
    

3. Can I reschedule my booking?
   Yes. To change your appointment time, use the contact form in the "Contact" section. Rescheduling does not incur additional fees.
    

4. Can I file a complaint and demand a refund?
   Complaints and refund requests are reviewed case by case. Depending on the situation, a partial/full refund may be issued (for rituals) or an additional session may be offered at no extra cost. However, keep in mind that magical work often yields results that may not be immediately visible—energy needs time to unfold. Additionally, your own adherence to guidance plays a role in the outcome.
    

5. Is my data protected?
   Personal data (name, surname, and email) are collected solely for booking purposes and remain in the database until the session is completed, after which they are deleted. For more details, see: "Privacy Policy".

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Questions about Drops:

1. What is a Drop?
   A Drop is a limited-time sale of selected products, available in strictly limited quantities. Drops do not follow a fixed schedule, and the selection may change with each edition. Each Drop includes a closed pool of products available until sold out.
    

2. How can I find out about upcoming Drops?
   The best way is to subscribe to our newsletter or follow us on social media. Each Drop is announced in advance, but the exact selection remains a surprise until the sale starts.
    

3.  How many products can I buy in a single Drop?
   The purchase limit is usually specified for each Drop (e.g., 1–2 units per customer) to give more people a chance to buy. Check the product description in each Drop for exact limits.
    

4.  Can I return products from a Drop?
   Products from Drops are subject to our standard return policy if they arrive damaged or faulty. Due to the limited nature of Drops, returns for reasons such as “I changed my mind” may be restricted – always check the product description before purchase.
    

5. How does shipping Drops to the EU work and what about VAT?
   All shipments sent from the UK to European Union countries are treated as imports and may be subject to VAT and applicable customs fees in the recipient’s country. This means: VAT is applied by the customs authority in the recipient’s country according to local rates, small handling fees may also apply (charged by the postal service or courier), these charges are not collected by us and do not affect the product price in our store.
    

6. Can I buy a Drop if I live outside the UK?
   Yes, Drops are available to EU customers. Please note that VAT and customs fees may apply in your country. You can find more information about VAT rates for each EU country on our “VAT Fees in UE” page.
    

7. Is the content of a Drop always the same?
   No. Each Drop may have different products, depending on the limited pool. Some products may appear in multiple Drops, others only once.
    

8. What happens if I don’t pay VAT or customs fees – can I get a refund for the product?
   No. Packages sent from the UK to the EU may be subject to VAT and customs fees, which are the responsibility of the recipient and applied by the customs authority in their country. Failure to pay these charges may result in the package not being released, but we do not issue refunds for products because we are not responsible for the tax or customs regulations in the recipient’s country.